::back to table of contents::	RISER: Opportunities of Mobile Access to Trans-European Resident Registers
	Yorck Rabenstein, Bernhard Krabina
full paper	Abstract: The Registry Information Service on European Residents (RISER) offers access to official address information of several EU Member States. Thus the eGovernment service RISER makes available one of the most frequented services of the public administration in a Trans-European scope. Today companies and citizens desiring information from a foreign civil registration office still face a complex situation of responsibilities, idiosyncratic requirements and language barriers. RISER is changing this by setting-up and operating a central Internet Service for collecting inquiries, distributing them to the responsible authorities and delivering the results to the customer. RISER is about to extend its service portfolio by adding mGovernment facilities: This article explains the process improvement potential offered to e.g. Public Transportation Companies by an innovative RISER mGovernment Service.